How Are You Performing?

It's not easy to measure performance if your organisation depends on documents and spreadsheets to collect data.

Consider a situation where a form has been submitted and it requires processing by others. How many forms are in the process and what stage are they at? Where are the bottlenecks in the process and what is causing the delays? It can be very difficult to manually analyse performance when your processes depend on documents and spreadsheets.

When a virtual form is submitted the record is immediately saved to a database. This data can then be summarised and your key performance indicators can be displayed in charts and tables by simply clicking a button. You can quickly see how many forms are in the process, what stage there at and how long each stage is taking. This means your team can see trends and implement improvements rather than wasting time doing analysis.

You can see an example of some key performance indicators here.